Compared Drift and Intercom on 2026 pricing, AI agents, and free-tier reality. Pricing pulled from each vendor in early June 2026 and cross-checked against G2 and Capterra. The headline: Drift is in sunset, which changes the buy decision.
Drift shut down in March 2026 after a massive security breach. If you're choosing an AI chatbot for your small business website, the real battle is Tidio vs Intercom. Here's who wins — and why the answer depends on your budget and team size.
An AI chatbot can answer customer questions, book appointments, and qualify leads 24/7 — without hiring anyone. Here's how to pick the right tool and get it live on your website in under an hour.